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Which of the following is NOT a basic resource for any firm?


A) Tangible assets
B) Core outputs
C) Intangible assets
D) Organizational capabilities

E) A) and B)
F) None of the above

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SWOT analysis's value and continued use is found in its:


A) Complexity
B) Difficulty
C) Simplicity
D) Short-sighted nature

E) B) and C)
F) A) and B)

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A company producing toilet paper,tissues and other consumer paper goods can work to establish the right product lines,with reasonable sales volumes,profit margins and growth potential in order to generate:


A) Supplier power to face massive buyer power in retail customers
B) Buyer power for the end-consumers
C) Supplier power for the retail chains
D) Regional advantages over buyers

E) C) and D)
F) All of the above

Correct Answer

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Which cell in the SWOT analysis diagram is the most favorable situation?


A) Cell 1
B) Cell 2
C) Cell 3
D) Cell 4

E) B) and D)
F) C) and D)

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________ represents the least favorable situation,with the firm facing major environmental threats from a weak resource position.


A) Cell 1
B) Cell 2
C) Cell 3
D) Cell 4

E) All of the above
F) A) and B)

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D

According to a SWOT analysis diagram,what strategy does Cell 1 support?


A) Aggressive
B) Turnaround
C) Defensive
D) Diversification

E) C) and D)
F) B) and C)

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A manager's assessment of whether a certain internal factor--like financial capacity--is a strength or weakness will be most strongly influenced by:


A) The relative strength of other factors
B) The factor's flexibility within the organization
C) The manager's experience in connection with that factor
D) The manger's perception of that factor in other firms

E) All of the above
F) None of the above

Correct Answer

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A(n) ______ is a major unfavorable situation in a firm's environment.


A) Weakness
B) Core strength
C) Competitive disadvantage
D) Threat

E) A) and B)
F) C) and D)

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In the increasingly hypercompetitive global economy today,distinctive competencies and competitive advantages:


A) Are commonplace
B) Are a prerequisite to being in business for the short-term
C) Are particularly durable
D) Can fade quickly

E) A) and B)
F) C) and D)

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Which of the following is NOT an example of a basic source from which customer value is derived?


A) Activities that differentiate the product
B) Activities that lower its cost
C) Activities that add to product complexity
D) Activities that meet the customer's need more quickly

E) A) and B)
F) None of the above

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_______ views a firm as a sequential process of value-creating activities.


A) Resource-based analysis
B) Value chain analysis
C) SWOT analysis
D) Primary internal analysis

E) All of the above
F) A) and B)

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B

Which cell supports a turnaround-oriented strategy?


A) Cell 2
B) Cell 3
C) Cell 4
D) Cell 1

E) A) and D)
F) A) and B)

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Which of the following considerations is critical at the examination stage of the value chain analysis?


A) All primary activities differentiate the firm
B) The managers' choice of activities to be examined influences the mission statement of the firm
C) The nature of value chains and the relative importance of the activities within them are standard across industries
D) The relative importance of value activities can vary by a company's position in a broader value system that includes the value chains of its upstream suppliers and downstream customers or partners

E) A) and B)
F) B) and C)

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In the value chain framework,there are ____ primary and ____ support activities.


A) 4, 5
B) 5, 4
C) 5, 3
D) 3, 5

E) A) and C)
F) B) and D)

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Which of the following describes the situation for a firm in Cell 2?


A) The firm faces several environmental opportunities and has numerous strengths that encourage pursuit of those opportunities
B) The firm faces major environmental threats from a weak resource position
C) The firm has identified several key strengths, but faces an unfavorable environment
D) The firm faces impressive market opportunity, but is constrained by weak internal resources

E) A) and B)
F) All of the above

Correct Answer

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Company X's principal strength is its inbound and outbound logistics system; its relative weakness,however is after-sales service.Its competitor,Company Y,however is often plagued with lagging shipments and an inflexible distribution setup.Company Y remains successful because it maintains a fully staffed service department and as a result the company is known for its dependable service._______ allows them to identify ways to build on relative strengths and avoid dependence on capabilities at which the other firm excels.


A) Industry comparison
B) Benchmarking
C) Past performance comparison
D) Disaggregating

E) A) and B)
F) B) and D)

Correct Answer

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A(n) ________ is a major favorable situation in a firm's environment.


A) Value chain
B) Strength
C) Opportunity
D) Capability

E) A) and B)
F) A) and D)

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Which of the following is a useful framework against which to examine a firm's potential strengths and weaknesses in a given industry?


A) Isolating mechanisms
B) The value chain
C) Organizational capabilities
D) Porter's five forces

E) A) and B)
F) A) and C)

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A(n) _______ is a limitation or deficiency in one or more of a firm's resources or capabilities relative to its competitors that creates a disadvantage in effectively meeting customer needs.


A) Weakness
B) Threat
C) Competitive limit
D) Marginal resource

E) All of the above
F) A) and B)

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A

Which of the following is usually true about a firm's value chain?


A) Scrutinizing a firm's value chain may bring attention to several sources of differentiation advantage relative to competitors
B) Scrutinizing a firm's value chain does not usually reveal cost advantages or disadvantages
C) Scrutinizing the firm's value chain can minimize the activities that are critical to buyer satisfaction
D) Analysis of the firm's value chain can lead a firm to limit its market success

E) All of the above
F) None of the above

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