Question 1

What is the best way to obtain specific information about a patient when taking the medical history?

Accepted Answer

A)  Summarize the facts revealed by the patient when answering questions.
B)  Ask direct questions that can be answered briefly.
C)  Restate what the patient has said to check the accuracy of what was heard.
D)  Encourage the patient to explain the answers fully.E) None of the above
F) B) and D)

Question 2

Identify the legal and ethical issues associated with the medical record.

Accepted Answer

Patient confidentially and pro...

Question 3

Which of the following is an open-ended question or statement?

Accepted Answer

A)  "How old are you?"
B)  "Do you smoke?"
C)  "What brings you to the office today?"D) A) and C)
E) B) and C) C

Question 4

Value systems are learned beliefs and behaviors that can affect therapeutic relationships.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following explains a sign of disease?

Accepted Answer

A)  Patient c/o pain
B)  Reports of dizziness for 3 days
C)  Abdominal cramping for 2 weeks
D)  Elevated blood pressureE) All of the above
F) B) and D) D

Question 6

Detail how to make a correction in a patient's record.

Accepted Answer

A straight line is drawn throu...

Question 7

A patient's lifestyle factors would be included in the family history section of the medical history.

Accepted Answer

A) True 
 B)False

Question 8

What does it mean when medical assistants display empathy when dealing with patients?

Accepted Answer

A)  They feel sorry for patients who have serious health problems.
B)  They are able to hear what patients say without judging the content.
C)  They can detach themselves emotionally from the problems of their patients.
D)  They truly like and care about each of their patients.E) A) and B)
F) A) and C)

Question 9

A patient who accuses the medical assistant of being short tempered when the patient has just screamed at the medical assistant about a bill is displaying the defense mechanism of projection.

Accepted Answer

A) True 
 B)False  True

Question 10

The best method of ensuring that the patient understands a patient education intervention is to have the patient repeat back the details learned.

Accepted Answer

A) True 
 B)False

Question 11

Restatement is a valuable active listening technique, because it acknowledges the emotions displayed by the patient during the interview.

Accepted Answer

A) True 
 B)False

Question 12

When a verbal message matches the sender's nonverbal body language, the message is considered __________.

Accepted Answer

congruent
When a verbal messag...

Question 13

Objective data include which of the following?

Accepted Answer

A)  Complaints of pain
B)  Social history
C)  Blood pressure recordings
D)  Past medical historyE) None of the above
F) B) and D)

Question 14

Sally Tipoke, age 17, is scheduled for her first Pap smear today.She appears anxious and scared.Choose the medical assistant's most appropriate statement.

Accepted Answer

A)  "There's no need to worry about the test.Dr.Smith never hurts anyone."
B)  "You look worried about the exam.Can I answer any questions?"
C)  "If you just think about something positive, it will be over before you know it."
D)  "Dr.Smith expects you to stay still during the exam."E) A) and B)
F) C) and D)

Question 15

Which of the following includes the patient's dietary habits, smoking history, and alcohol consumption?

Accepted Answer

A)  Family history
B)  Past history
C)  Social history
D)  Database
E)  ROSF) A) and C)
G) A) and B)

Question 16

The size and shape of a wound would be included in the assessment section of SOAP documentation.

Accepted Answer

A) True 
 B)False

Question 17

A patient interview may be conducted in a quiet corner of the waiting room.

Accepted Answer

A) True 
 B)False

Question 18

Issues of privacy are important to adolescent patients.

Accepted Answer

A) True 
 B)False

Question 19

The __________ is the physician's approach to managing the patient's health problem.

Accepted Answer

plan
The plan is the...

Question 20

When conducting a patient interview, the medical assistant should sit behind a desk with arms crossed and wait for the patient to establish eye contact.

Accepted Answer

A) True 
 B)False

Exam 28: Patient Assessment

What is the best way to obtain specific information about a patient when taking the medical history?

Correct AnswerverifiedShow Answer

Identify the legal and ethical issues associated with the medical record.

Correct AnswerverifiedPatient confidentially and pro...View AnswerShow Answer

Which of the following is an open-ended question or statement?

Correct AnswerverifiedC

Value systems are learned beliefs and behaviors that can affect therapeutic relationships.

Correct AnswerverifiedShow Answer

Which of the following explains a sign of disease?

Correct AnswerverifiedD

Detail how to make a correction in a patient's record.

Correct AnswerverifiedA straight line is drawn throu...View AnswerShow Answer

A patient's lifestyle factors would be included in the family history section of the medical history.

Correct AnswerverifiedShow Answer

What does it mean when medical assistants display empathy when dealing with patients?

Correct AnswerverifiedShow Answer

A patient who accuses the medical assistant of being short tempered when the patient has just screamed at the medical assistant about a bill is displaying the defense mechanism of projection.

Correct AnswerverifiedTrue

The best method of ensuring that the patient understands a patient education intervention is to have the patient repeat back the details learned.

Correct AnswerverifiedShow Answer

Restatement is a valuable active listening technique, because it acknowledges the emotions displayed by the patient during the interview.

Correct AnswerverifiedShow Answer

When a verbal message matches the sender's nonverbal body language, the message is considered __________.

Correct AnswerverifiedcongruentWhen a verbal messag...View AnswerShow Answer

Objective data include which of the following?

Correct AnswerverifiedShow Answer

Sally Tipoke, age 17, is scheduled for her first Pap smear today.She appears anxious and scared.Choose the medical assistant's most appropriate statement.

Correct AnswerverifiedShow Answer

Which of the following includes the patient's dietary habits, smoking history, and alcohol consumption?

Correct AnswerverifiedShow Answer

The size and shape of a wound would be included in the assessment section of SOAP documentation.

Correct AnswerverifiedShow Answer

A patient interview may be conducted in a quiet corner of the waiting room.

Correct AnswerverifiedShow Answer

Issues of privacy are important to adolescent patients.

Correct AnswerverifiedShow Answer

The __________ is the physician's approach to managing the patient's health problem.

Correct AnswerverifiedplanThe plan is the...View AnswerShow Answer

When conducting a patient interview, the medical assistant should sit behind a desk with arms crossed and wait for the patient to establish eye contact.

Correct AnswerverifiedShow Answer

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Patient confidentially and pro...
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C

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D

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A straight line is drawn throu...
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True

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congruent
When a verbal messag...
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plan
The plan is the...
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