Question 1

What is the file name given to the Windows kernel?

Accepted Answer

A)   Kern.sys
B)   Ntoskrnl.exe
C)   Hal.dll
D)   Winkernel.exeE) B) and C)
F) A) and D)

Question 2

As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

Accepted Answer

A) True 
 B)False

Question 3

The Advanced Boot Options screen can be displayed by pressing what key during the boot sequence?

Accepted Answer

A)   F4
B)   F8
C)   F10
D)   F12E) None of the above
F) C) and D)

Question 4

In Windows 7, what startup option can be used to restore the registry settings from the previous login?

Accepted Answer

A)   Last Known Good Configuration
B)   System Restore
C)   Debugging Mode
D)   Safe RecoveryE) A) and C)
F) A) and B)

Question 5

What is the SFC tool, and how can it be used to identify files that may need manual replacement?

Accepted Answer

The System File Checker (SFC) tool can be used to find and replace corrupted Windows system files. The tool keeps a log of its actions, and, if it cannot replace a corrupted file, you can find that information in the log file. Then you can manually replace the file. To do so, you can use the takeown command to take ownership of a system file and the icacls command to get full access to the file.

Question 6

Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?

Accepted Answer

A)   Event Viewer
B)   Boot Logging
C)   Safe Mode with Networking
D)   Windows Boot ManagerE) A) and C)
F) B) and D)

Question 7

Registry files, if deleted, can be restored from those saved in what folder?

Accepted Answer

A)   C:\Windows\System32\WinBackup
B)   C:\Windows\System32\Config\RegBack
C)   C:\Windows\System32\Config\Hive
D)   C:\Windows\RegBackE) A) and C)
F) B) and D)

Question 8

What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows startup process?

Accepted Answer

A)   F8
B)   spacebar
C)   F5
D)   EnterE) A) and B)
F) A) and C)

Question 9

Describe the Windows 8 refresh ability.

Accepted Answer

To solve a problem with a corrupted Wind...

Question 10

What Windows process is responsible for authenticating users?

Accepted Answer

A)   Lsass.exe
B)   Smss.exe
C)   Csrss.exe
D)   Ntoskrnl.exeE) B) and C)
F) A) and D)

Question 11

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Accepted Answer

A) True 
 B)False

Question 12

If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?

Accepted Answer

A)   chkdsk /scannow
B)   sfc /scannow
C)   sfc /r
D)   chkdsk /rE) A) and B)
F) B) and C) B

Question 13

Describe the difference between a hard boot and a soft boot.

Accepted Answer

A hard boot (also known as cold boot), i...

Question 14

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Accepted Answer

The kernel activates the HAL, reads more...

Question 15

What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?

Accepted Answer

Userinit.exe applies Group Pol...

Question 16

There is no option for networking access when using Safe Mode.

Accepted Answer

A) True 
 B)False

Question 17

What command that can be used to manage hard drives, partitions, and volumes?

Accepted Answer

A)   wpeinit
B)   bootrec
C)   bdcedit
D)   diskpartE) B) and C)
F) A) and D)

Question 18

A hard boot takes more time than a soft boot.

Accepted Answer

A) True 
 B)False

Question 19

What command can be used to check for file system errors?

Accepted Answer

A)   System Restore
B)   MSconfig
C)   sfc /scannow
D)   chkdsk /rE) C) and D)
F) B) and D) D

Question 20

Where is the Windows system registry hive?

Accepted Answer

A)   C:\Windows\reg
B)   C:\Windows\settings\config
C)   C:\Windows\etc\hive
D)   C:\Windows\System32\ConfigE) A) and D)
F) C) and D)

Exam 6: Troubleshooting Windows Startup

What is the file name given to the Windows kernel?

Correct Answer
verified

As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

Correct Answer
verified

The Advanced Boot Options screen can be displayed by pressing what key during the boot sequence?

Correct Answer
verified

In Windows 7, what startup option can be used to restore the registry settings from the previous login?

Correct Answer
verified

What is the SFC tool, and how can it be used to identify files that may need manual replacement?

Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?

Correct Answer
verified

Registry files, if deleted, can be restored from those saved in what folder?

Correct Answer
verified

What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows startup process?

Correct Answer
verified

Describe the Windows 8 refresh ability.

Correct Answer
verified
To solve a problem with a corrupted Wind...
View Answer

What Windows process is responsible for authenticating users?

Correct Answer
verified

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Correct Answer
verified

If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?

Correct Answer
verified
B

Describe the difference between a hard boot and a soft boot.

Correct Answer
verified
A hard boot (also known as cold boot), i...
View Answer

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Correct Answer
verified
The kernel activates the HAL, reads more...
View Answer

What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?

Correct Answer
verified
Userinit.exe applies Group Pol...
View Answer

There is no option for networking access when using Safe Mode.

Correct Answer
verified

What command that can be used to manage hard drives, partitions, and volumes?

Correct Answer
verified

A hard boot takes more time than a soft boot.

Correct Answer
verified

What command can be used to check for file system errors?

Correct Answer
verified
D

Where is the Windows system registry hive?

Correct Answer
verified

Exam 6: Troubleshooting Windows Startup

What is the file name given to the Windows kernel?

Correct AnswerverifiedShow Answer

As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

Correct AnswerverifiedShow Answer

The Advanced Boot Options screen can be displayed by pressing what key during the boot sequence?

Correct AnswerverifiedShow Answer

In Windows 7, what startup option can be used to restore the registry settings from the previous login?

Correct AnswerverifiedShow Answer

What is the SFC tool, and how can it be used to identify files that may need manual replacement?

Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?

Correct AnswerverifiedShow Answer

Registry files, if deleted, can be restored from those saved in what folder?

Correct AnswerverifiedShow Answer

What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows startup process?

Correct AnswerverifiedShow Answer

Describe the Windows 8 refresh ability.

Correct AnswerverifiedTo solve a problem with a corrupted Wind...View AnswerShow Answer

What Windows process is responsible for authenticating users?

Correct AnswerverifiedShow Answer

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Correct AnswerverifiedShow Answer

If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?

Correct AnswerverifiedB

Describe the difference between a hard boot and a soft boot.

Correct AnswerverifiedA hard boot (also known as cold boot), i...View AnswerShow Answer

What is the first thing that the kernel does when WinLoad turns over the startup process to it?

Correct AnswerverifiedThe kernel activates the HAL, reads more...View AnswerShow Answer

What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?

Correct AnswerverifiedUserinit.exe applies Group Pol...View AnswerShow Answer

There is no option for networking access when using Safe Mode.

Correct AnswerverifiedShow Answer

What command that can be used to manage hard drives, partitions, and volumes?

Correct AnswerverifiedShow Answer

A hard boot takes more time than a soft boot.

Correct AnswerverifiedShow Answer

What command can be used to check for file system errors?

Correct AnswerverifiedD

Where is the Windows system registry hive?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
To solve a problem with a corrupted Wind...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified
A hard boot (also known as cold boot), i...
View Answer

Correct Answer
verified
The kernel activates the HAL, reads more...
View Answer

Correct Answer
verified
Userinit.exe applies Group Pol...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified