Question 1

Most informational reports are written

Accepted Answer

A)   using the indirect organizational strategy.
B)  by only top business executives.
C)  using a formal writing style.
D)  for a neutral or receptive audience.E) C) and D)
F) A) and B)

Question 2

Summary reports are typical in academic settings but rarely used in business settings.

Accepted Answer

A) True 
 B)False

Question 3

You should include at least one heading per report page.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following would you not  want to do when taking meeting minutes?

Accepted Answer

A)  Record the names of those present and those absent.
B)  Paraphrase motions made.
C)  Record discussions of old business, new business, and reports.
D)  State whether the previous minutes are approved or revised.E) B) and D)
F) A) and D)

Question 5

Which of the following sentences demonstrates active-voice verbs?

Accepted Answer

A)  Superior writing skills are required by many employers.
B)  Employee use of e-mail was monitored by management.
C)  Research indicates a correlation between strong writing skills and promotions.
D)  The proposals were carefully reviewed by the screening committee.E) A) and B)
F) A) and C)

Question 6

A summary should condense a report or article by what percentage?

Accepted Answer

A)  5 percent
B)  25 percent
C)  85 to 90 percent
D)  50 percentE) A) and B)
F) A) and C)

Question 7

Primary data

Accepted Answer

A)  result from reading what others have experienced or observed and recorded.
B)  come from firsthand experience and observation.
C)  are the only type of factual information that should be included in informal reports.
D)  include printed materials found in libraries or through electronic resources.E) B) and D)
F) A) and D)

Question 8

Business writers often use electronic resources such as government sites, news media, periodicals, nonprofit organizations, social networking sites, and blogs to conduct research for business reports.

Accepted Answer

A) True 
 B)False

Question 9

The memo or e-mail format is appropriate for short informal reports that stay within organizations.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the best statement of purpose for a report?

Accepted Answer

A)  A wellness program will improve the health of all employees.
B)  Most companies offer voluntary wellness programs.
C)  Wellness programs have proven to be effective in improving the health of individuals.
D)  Establish a wellness incentive program for all employees.E) B) and C)
F) A) and D)

Question 11

Justification/recommendation reports are sometimes called ______________________________

Accepted Answer

A)  internal proposals.
B)  executive summaries.
C)  feasibility reports.
D)  yardstick reports.E) All of the above
F) A) and C)

Question 12

When your reader may oppose your recommendation, you should begin the report by announcing the recommendation directly.

Accepted Answer

A) True 
 B)False

Question 13

Use Empowered Team Decision-Making Without Losing Control is an example of a(n)____________________ heading.

Accepted Answer

The answer of Use Empowered Team Decision-Making Without Losing Control...

Question 14

Surveys provide the richest, most accurate firsthand information.

Accepted Answer

A) True 
 B)False

Question 15

Use ____________________ format for short (usually eight or fewer pages)informal reports addressed outside an organization.

Accepted Answer

The answer of Use ____________________ format for short (usually eight...

Question 16

In what order should you organize your ideas when you believe your audience will be agreeable to the suggestions in your justification/recommendation report?

Accepted Answer

A)  Announce the recommendation, explain the recommendation, identify the problem or need, and provide necessary action.
B)  Provide necessary action, identify the problem or need, announce the recommendation, and explain the recommendation.
C)  Identify the problem or need, announce the recommendation, explain the recommendation, and provide necessary action.
D)  Identify the problem or need, provide necessary action, announce the recommendation, and explain the recommendation.E) C) and D)
F) All of the above

Question 17

A(n) ______________________ summary provides the key points of a long report, proposal, or business plan.

Accepted Answer

A)  top-line
B)  technical
C)  executive
D)  analyticalE) C) and D)
F) A) and B)

Question 18

The first step in preparing a report is to sit down and begin writing immediately; this technique allows you to capture your best ideas quickly.

Accepted Answer

A) True 
 B)False

Question 19

To show your respect for the reader, reports should always be written using a formal style.

Accepted Answer

A) True 
 B)False

Question 20

The most efficient means of investigating past performance and methods used to solve previous problems in your workplace is to

Accepted Answer

A)  conduct interviews.
B)  observe others.
C)  construct questionnaires and inventories.
D)  visit company records and files.E) B) and D)
F) A) and D)

Exam 9: Informal Reports

When your reader may oppose your recommendation, you should begin the report by announcing the recommendation directly.

Correct AnswerverifiedShow Answer

Use ____________________ format for short (usually eight or fewer pages)informal reports addressed outside an organization.

Correct AnswerverifiedShow Answer

A(n) ______________________ summary provides the key points of a long report, proposal, or business plan.

Correct AnswerverifiedShow Answer

In what order should you organize your ideas when you believe your audience will be agreeable to the suggestions in your justification/recommendation report?

Correct AnswerverifiedShow Answer

Which of the following sentences demonstrates active-voice verbs?

Correct AnswerverifiedShow Answer

Justification/recommendation reports are sometimes called ______________________________

Correct AnswerverifiedShow Answer

Which of the following is the best statement of purpose for a report?

Correct AnswerverifiedShow Answer

The most efficient means of investigating past performance and methods used to solve previous problems in your workplace is to

Correct AnswerverifiedShow Answer

Most informational reports are written

Correct AnswerverifiedShow Answer

Business writers often use electronic resources such as government sites, news media, periodicals, nonprofit organizations, social networking sites, and blogs to conduct research for business reports.

Correct AnswerverifiedShow Answer

Summary reports are typical in academic settings but rarely used in business settings.

Correct AnswerverifiedShow Answer

You should include at least one heading per report page.

Correct AnswerverifiedShow Answer

Which of the following would you not want to do when taking meeting minutes?

Correct AnswerverifiedShow Answer

The memo or e-mail format is appropriate for short informal reports that stay within organizations.

Correct AnswerverifiedShow Answer

Use Empowered Team Decision-Making Without Losing Control is an example of a(n)____________________ heading.

Correct AnswerverifiedShow Answer

To show your respect for the reader, reports should always be written using a formal style.

Correct AnswerverifiedShow Answer

The first step in preparing a report is to sit down and begin writing immediately; this technique allows you to capture your best ideas quickly.

Correct AnswerverifiedShow Answer

Surveys provide the richest, most accurate firsthand information.

Correct AnswerverifiedShow Answer

A summary should condense a report or article by what percentage?

Correct AnswerverifiedShow Answer

Primary data

Correct AnswerverifiedShow Answer

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