Question 1

All of the following are encouragers EXCEPT ____.

Accepted Answer

A)  head nods
B)  single-word repetitions
C)  well-phrased open questions
D)  open palmE) A) and B)
F) A) and C)

Question 2

Bilingual clients, according to Azara Santiago-Rivera, are ____.

Accepted Answer

A)  advantaged
B)  disadvantaged
C)  neither advantaged or disadvantaged
D)  in need of special helpE) A) and D)
F) A) and C)

Question 3

The school or community agency within which you work has a large Puerto Rican community, many of whom still speak Spanish in the home.Assuming your main language is not Spanish, what are some things that you can do to work more effectively with this group? If you come from a Puerto Rican or Spanish background, what advice would you give to English-speaking interviewers?

Accepted Answer

As a non-Spanish speaker working with a ...

Question 4

Which of the following is TRUE of an accurate paraphrase?

Accepted Answer

A)  Clients have an opportunity to correct inaccurate interviewer perceptions.
B)  Avoid parroting the client; capture the essence of client talk.
C)  Use key words used by the client.
D)  All of these choices are true of an accurate paraphrase.E) A) and D)
F) All of the above

Question 5

Instructions: Which of the following are most likely identified as encouragers, restatements, paraphrases, or summarizations?
  Client: "I have been having a tough time with my sons.George has been having difficulty in school and I have an appointment for the third time with a counselor.John is acting up in the junior high and has been sassing his mother frequently.Yet, their grades are OK.I wonder if they need more to do."
Counselor responses follow.Classify the response.
-____ "Both are having trouble in school, yet they are doing OK academically."

Accepted Answer

The answer of Instructions: Which of the following are most...

Question 6

Which one of the following is a key interviewer behavior when working with children?

Accepted Answer

A)  Be prepared to help children focus on a single issue.
B)  Allow them to play with clay or draw to expend excess energy.
C)  Soften your tone when you must look down at their level.
D)  Ask broad open questions to allow them room for their creative responses.E) C) and D)
F) B) and D)

Question 7

Paraphrasing and summarizing communicate to clients ____.

Accepted Answer

A)  that it is time for the session to end
B)  that the interviewer is skilled
C)  that they have been listened to
D)  that interviewer talk is important during the helping sessionE) A) and C)
F) A) and D)

Question 8

Client observation skills are important in paraphrasing because

Accepted Answer

A)  nonverbal patterns of behavior may change the meaning of the client's words.
B)  examples of movement synchrony may show when you hear the client accurately.
C)  repeating patterns of client language may be observed.
D)  all of these.E) A) and D)
F) None of the above

Question 9

The most important function of summarizations is that

Accepted Answer

A)  they feed back the essence of many things that might have been missed otherwise.
B)  they break the routine of paraphrasing, questioning, and encouraging.
C)  they bring together the things a client has been saying in an organized fashion.
D)  they provide an opportunity for the interviewer to summarize his or her own ideas.E) None of the above
F) A) and D)

Question 10

Discuss how you would use the listening skills in working with children and adolescents.

Accepted Answer

Listening skills are crucial when workin...

Question 11

All your clients like to be listened to accurately.If your client is culturally different from you, it may be more difficult for the client to trust you to hear him or her correctly.Which of the following would NOT be helpful to establish the necessary trust?

Accepted Answer

A)  Learning the political / power structure of the client's community.
B)  Accurately following the specified treatment plan designated for your client's observed ethnic group.
C)  Appropriate interviewer disclosure and an explanation of your methods.
D)  Enjoying yourself at cultural celebrations.E) B) and D)
F) B) and C)

Question 12

Client: There's this group of girls that make fun of me and call me names, and I feel sad.They keep making fun of my shoes, just 'cause I don't have name brand shoes.I try to ignore them, but still the feeling inside me just hurts. Counselor: You are having trouble at school.Some girls call you names, make fun of your shoes, and it feels hurtful inside.
This response can be classified as _______.

Accepted Answer

A)  encouraging
B)  paraphrasing
C)  summarizing
D)  restatingE) A) and C)
F) None of the above

Question 13

Positive facial expressions, minimum verbal utterances, and head nods are effective demonstrations of ____.

Accepted Answer

A)  encouraging
B)  paraphrasing
C)  summarizing
D)  empathizingE) A) and C)
F) B) and D)

Question 14

Empathy can be rated as:

Accepted Answer

A)  interchangeable.
B)  subtractive.
C)  additive.
D)  all of the above.E) C) and D)
F) A) and B)

Exam 6: Encouraging, Paraphrasing, and Summarizing: Key Skills of Active Listening

Positive facial expressions, minimum verbal utterances, and head nods are effective demonstrations of ____.

Correct Answer
verified

Which of the following is TRUE of an accurate paraphrase?

Correct Answer
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Client observation skills are important in paraphrasing because

Correct Answer
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Which one of the following is a key interviewer behavior when working with children?

Correct Answer
verified

All your clients like to be listened to accurately.If your client is culturally different from you, it may be more difficult for the client to trust you to hear him or her correctly.Which of the following would NOT be helpful to establish the necessary trust?

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
As a non-Spanish speaker working with a ...
View Answer

Discuss how you would use the listening skills in working with children and adolescents.

Correct Answer
Answered by ExamLex AI
Listening skills are crucial when workin...
View Answer

All of the following are encouragers EXCEPT ____.

Correct Answer
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Paraphrasing and summarizing communicate to clients ____.

Correct Answer
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The most important function of summarizations is that

Correct Answer
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Correct Answer
verified

Bilingual clients, according to Azara Santiago-Rivera, are ____.

Correct Answer
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Empathy can be rated as:

Correct Answer
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Exam 6: Encouraging, Paraphrasing, and Summarizing: Key Skills of Active Listening

Positive facial expressions, minimum verbal utterances, and head nods are effective demonstrations of ____.

Correct AnswerverifiedShow Answer

Which of the following is TRUE of an accurate paraphrase?

Correct AnswerverifiedShow Answer

Client observation skills are important in paraphrasing because

Correct AnswerverifiedShow Answer

Which one of the following is a key interviewer behavior when working with children?

Correct AnswerverifiedShow Answer

All your clients like to be listened to accurately.If your client is culturally different from you, it may be more difficult for the client to trust you to hear him or her correctly.Which of the following would NOT be helpful to establish the necessary trust?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerAnswered by ExamLex AIAs a non-Spanish speaker working with a ...View AnswerShow Answer

Discuss how you would use the listening skills in working with children and adolescents.

Correct AnswerAnswered by ExamLex AIListening skills are crucial when workin...View AnswerShow Answer

All of the following are encouragers EXCEPT ____.

Correct AnswerverifiedShow Answer

Paraphrasing and summarizing communicate to clients ____.

Correct AnswerverifiedShow Answer

The most important function of summarizations is that

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Bilingual clients, according to Azara Santiago-Rivera, are ____.

Correct AnswerverifiedShow Answer

Empathy can be rated as:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
As a non-Spanish speaker working with a ...
View Answer

Correct Answer
Answered by ExamLex AI
Listening skills are crucial when workin...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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