Question 1

Americans were most satisfied with which of the following features of their jobs?

Accepted Answer

A)  pay
B)  co-workers
C)  security
D)  promotional opportunitiesE) All of the above
F) None of the above B

Question 2

Barbara is convinced that she is the "mistress of her fate," and that she alone controls her success or failure.This point of view is often held by people who are high in

Accepted Answer

A)  negative affectivity.
B)  internal locus of control.
C)  external locus of control.
D)  collectivism.E) All of the above
F) B) and C)

Question 3

Caryn feels stifled by her job.Although she wants to take on a wider variety of tasks and have more autonomy and responsibility,her boss refuses to increase the scope of her job.Hackman and Oldham would argue that her __________is(are) not being met by her job.

Accepted Answer

A)  positive affectivity needs
B)  external locus of control needs
C)  growth need strength
D)  feedback needsE) A) and C)
F) All of the above

Question 4

Research into the relationship between age and job satisfaction across countries has demonstrated

Accepted Answer

A)  a curvilinear relationship between age and job satisfaction,with those between 26 and 31 being least satisfied.
B)  a linear increase in job satisfaction with those closest to retirement being most satisfied.
C)  no relationship between age and job satisfaction.
D)  a negative correlation,with those closest to retirement being the least satisfied with their jobs.E) A) and B)
F) A) and C)

Question 5

Which of the following statements is not an accurate description of underemployment?

Accepted Answer

A)  Skill underemployment is performing a job below his/her skill level
B)  Economic underemployment is when the employee's pay is insufficient to cover his/her economic needs.
C)  Recent graduates are more likely to be underemployed
D)  Underemployment is a problem for employees who experience it,but not really a concern to organizationsE) All of the above
F) None of the above

Question 6

Which of the following dimensions is NOT measured by the Job Descriptive Index (JDI) ?

Accepted Answer

A)  Work
B)  Supervision
C)  Promotion opportunities
D)  CommunicationE) B) and C)
F) A) and D) D

Question 7

Robin is very dissatisfied with her job and it is affecting her life at home.Which hypothesis does this scenario describe?

Accepted Answer

A)  Spillover hypothesis
B)  Compensation hypothesis.
C)  Segmentation hypothesis.
D)  None of the above.E) A) and D)
F) None of the above

Question 8

The approach to examining job satisfaction from an interactionist perspective focuses mainly on person-job fit.What are they most likely to examine?

Accepted Answer

A)  The personality characteristics of the individual
B)  The KSAOs of the job
C)  Cultural differences between individuals on the job
D)  The correspondence between what people want on a job and what they say they haveE) A) and B)
F) A) and C)

Question 9

Which of the following statements about the relation between job satisfaction and gender and age is correct?

Accepted Answer

A)  Job satisfaction tends to be higher among men than women,and increases with age.
B)  Job satisfaction tends to be higher among men than women,but is unrelated to age.
C)  Job satisfaction is unrelated to gender,and tends to increase with age.
D)  Job satisfaction tends to be higher among women than men,and is unrelated to age.E) A) and B)
F) None of the above

Question 10

A carpenter who completes a finished desk from raw wood would be rated high on:

Accepted Answer

A)  task identity
B)  job feedback
C)  collectivism
D)  task significanceE) A) and D)
F) All of the above

Question 11

__________ is an attitudinal variable that reflects how people feel about their jobs overall and about various aspects of their jobs.

Accepted Answer

A)  Job satisfaction
B)  Organizational commitment
C)  Job involvement
D)  Occupational commitmentE) A) and B)
F) None of the above

Question 12

Internal LOC individuals have similar levels of job satisfaction as external LOC individuals.

Accepted Answer

A) True 
 B)False

Question 13

If an employee has to pretend to be happy while s/he is experiencing an opposite emotion,s/he is likely feeling

Accepted Answer

A)  emotional exhaustion.
B)  tired of doing emotional labor.
C)  emotional dissonance.
D)  negative affectivityE) B) and D)
F) B) and C)

Question 14

Which has NOT been shown to be an antecedent of job satisfaction?

Accepted Answer

A)  Pay
B)  Length of time on job
C)  Job characteristics
D)  AgeE) All of the above
F) A) and C) B

Question 15

Which of the following statements about job characteristics is true?

Accepted Answer

A)  Results of studies using questionnaires have definitively shown that job characteristics cause increases in job satisfaction.
B)  Research in Malaysian samples showed that job characteristics were related to job satisfaction.
C)  Research suggests that changes in job satisfaction associated with changes in job characteristics may be short-lived.
D)  No studies have shown that the five job characteristics are related to job satisfaction.E) C) and D)
F) B) and D)

Question 16

In general,Americans tend to be most satisfied with which aspect of their jobs?

Accepted Answer

A)  The nature of their work
B)  Pay
C)  Promotion possibilities
D)  Health insurance and other fringe benefitsE) B) and D)
F) B) and C)

Question 17

Individuals who tend to respond to their jobs negatively and be dissatisfied with them would most likely score highly in which of the following personality traits?

Accepted Answer

A)  Internal Locus of Control
B)  External Locus of Control
C)  Negative affectivity
D)  Positive affectivityE) A) and D)
F) A) and B)

Question 18

A person is dissatisfied with pay and their fringe benefits.Which aspect of the MSQ would measure this?

Accepted Answer

A)  extrinsic satisfaction
B)  intrinsic satisfaction
C)  benefit satisfaction
D)  commitment satisfactionE) A) and B)
F) None of the above

Question 19

The Hawthorne researchers identified some employees as "chronic kickers".These employees:

Accepted Answer

A)  constantly pushed themselves to "kick their performance up a notch".
B)  complained about the job continually regardless of what the researchers did for them.
C)  would kick their machines to get them to function properly.
D)  were verbally abusive to their coworkers.E) All of the above
F) C) and D)

Question 20

_________ is measured by the MSQ and concerns aspects of the work situation that the person likes,such as fringe benefits and pay.

Accepted Answer

A)  Job satisfaction
B)  Intrinsic satisfaction
C)  Extrinsic satisfaction
D)  Job commitmentE) B) and C)
F) A) and C)

Exam 9: Job Satisfaction and Organizational Commitment

Americans were most satisfied with which of the following features of their jobs?

Correct AnswerverifiedB

Barbara is convinced that she is the "mistress of her fate," and that she alone controls her success or failure.This point of view is often held by people who are high in

Correct AnswerverifiedShow Answer

Caryn feels stifled by her job.Although she wants to take on a wider variety of tasks and have more autonomy and responsibility,her boss refuses to increase the scope of her job.Hackman and Oldham would argue that her __________is(are) not being met by her job.

Correct AnswerverifiedShow Answer

Research into the relationship between age and job satisfaction across countries has demonstrated

Correct AnswerverifiedShow Answer

Which of the following statements is not an accurate description of underemployment?

Correct AnswerverifiedShow Answer

Which of the following dimensions is NOT measured by the Job Descriptive Index (JDI) ?

Correct AnswerverifiedD

Robin is very dissatisfied with her job and it is affecting her life at home.Which hypothesis does this scenario describe?

Correct AnswerverifiedShow Answer

The approach to examining job satisfaction from an interactionist perspective focuses mainly on person-job fit.What are they most likely to examine?

Correct AnswerverifiedShow Answer

Which of the following statements about the relation between job satisfaction and gender and age is correct?

Correct AnswerverifiedShow Answer

A carpenter who completes a finished desk from raw wood would be rated high on:

Correct AnswerverifiedShow Answer

__________ is an attitudinal variable that reflects how people feel about their jobs overall and about various aspects of their jobs.

Correct AnswerverifiedShow Answer

Internal LOC individuals have similar levels of job satisfaction as external LOC individuals.

Correct AnswerverifiedShow Answer

If an employee has to pretend to be happy while s/he is experiencing an opposite emotion,s/he is likely feeling

Correct AnswerverifiedShow Answer

Which has NOT been shown to be an antecedent of job satisfaction?

Correct AnswerverifiedB

Which of the following statements about job characteristics is true?

Correct AnswerverifiedShow Answer

In general,Americans tend to be most satisfied with which aspect of their jobs?

Correct AnswerverifiedShow Answer

Individuals who tend to respond to their jobs negatively and be dissatisfied with them would most likely score highly in which of the following personality traits?

Correct AnswerverifiedShow Answer

A person is dissatisfied with pay and their fringe benefits.Which aspect of the MSQ would measure this?

Correct AnswerverifiedShow Answer

The Hawthorne researchers identified some employees as "chronic kickers".These employees:

Correct AnswerverifiedShow Answer

_________ is measured by the MSQ and concerns aspects of the work situation that the person likes,such as fringe benefits and pay.

Correct AnswerverifiedShow Answer

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B

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D

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B

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